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Terms of Service

1. Introduction

Welcome to DIGEX LLC (“we,” “our,” or “us”). By using our services, you agree to these Terms of Service (“Terms”) and any related policies referenced herein. If you do not agree to these Terms, do not use our services.

1. Services Provided

We offer the following key services:

  • Cloud Services: IaaS, PaaS, and SaaS solutions to meet your business needs.
  • Cybersecurity: Advanced tools and strategies to protect your data
  • Data Analytics: Solutions to help you derive actionable insights.
  • Managed IT Services: Comprehensive IT support and management.
  • ERP & CRM Solutions: Customized and integrated enterprise solutions.

3. Service Availability and Updates

We aim to provide uninterrupted access to our services. However, we may occasionally need to perform maintenance or updates. We will notify you in advance whenever possible.

4. User Responsibilities

You agree to:

  • Use our services only for lawful purposes
  • Provide accurate information when required.
  • Maintain the confidentiality of your account credentials.

5. Payment Terms

  • Monthly and annual service subscriptions are billed in advance.
  • Invoices must be paid within the timeframe specified in your service agreement.

6. Refund Policy

We offer refunds in the following cases:

  • Monthly Service Payments: Full refund within 15 days of the initial payment.
  • Annual Service Payments: Full refund within 30 days of the initial payment.

Refunds will not be issued beyond these periods unless required by applicable law.

7. Limitation of Liability

We are not liable for any indirect, incidental, or consequential damages arising from the use of our services. Our total liability will not exceed the amount you paid for the service.

8. Termination

We reserve the right to suspend or terminate services if you breach these Terms. You may also terminate services at any time, but refunds will be subject to our refund policy.